Draft for review. This is a working template pending confirmation from Radiant's team — data retention periods and the contact details below are placeholders and should be confirmed before this is published as final.
Last updated: 30 July 2026
Who we are
Radiant Medical Aesthetics ("Radiant", "we", "us") operates this booking platform for the use of our practitioners, members and staff. Radiant is the data controller for the personal data processed here.
What we collect
Account details (name, email, phone), professional details for practitioners (qualifications, indemnity insurance number and expiry, DBS status), booking records (room, date, time, notes), and — only if you choose to connect it — a link to your Google Calendar for syncing bookings.
Why we process it
To operate the booking platform and manage room availability (performance of a contract with you), to verify practitioner credentials where legally required (legal obligation), and to keep the platform secure and prevent misuse (legitimate interest).
Who we share it with
We use the following processors to run this platform: Supabase (database and sign-in), Resend (sending booking and account emails), Google (calendar sync, only for accounts that connect it), and Vercel (hosting). None of these providers use your data for their own purposes.
How long we keep it
[TBC — placeholder pending confirmation] We intend to retain your account data for as long as your account is active, and for a limited period afterwards where needed for legitimate business or legal purposes (for example, professional indemnity or DBS records required for compliance). When you delete your account, your profile and bookings are removed immediately; any retention beyond that for compliance reasons will be clearly explained separately.
Your rights
You can access, download or delete your personal data at any time from your Profile page ("Download my data" and "Delete my account"). You also have the right to ask us to correct inaccurate data, object to certain processing, or complain to the UK Information Commissioner's Office (ico.org.uk) if you believe your data has been mishandled.
Contact
[TBC — placeholder] For any questions about this policy or your data, contact Radiant at [privacy contact email to be confirmed].